Founding Customer Success Jobs in San Francisco, CA

…have around 2–3+ years in customer success, implementation, account management, or a similarly hands-on customer-facing

We think customer success and product are becoming the same job.

Our first Founding AM has stood up our core customer success motion — now we're hiring our second Founding Account Manager to help us keep customers happy, maximize

We’re looking for a Founding Customer Success Manager to own and grow our most strategic accounts.

…role We're looking for a Founding Customer Success Manager to help our customers get real value from Krea, from first onboarding

You’ll wear many hats: Customer Success: Helping our best customers be successful with Gauge Pre-Sale Support: Driving success for

About the Role Customer success is one of the most important functions at Luthor.

Help customers turn successful individual use cases into repeatable ways of working across teams. Own your customer portfolio.

…5 years of experience in customer success, finance, or similar fields.

The Customer Success Director will own a book of accounts post-sale through renewal and expansion.

…in sales, account management, or customer success.

This is not a passive customer success role.

You’ll work alongside our Founding Customer Support team to resolve customer issues, expand our knowledge base, and raise the bar on customer satisfaction.

As the customer success manager, you will seek to understand our customers' business models and anticipate their downstream needs.