Technical Customer Support Lead Jobs

The impact you will have: As Technical Customer Support Lead based out of our London office, you'll run the TCS team day to

Coordinate technical activities across Development, Product Teams, Customer Support organizations and customer stakeholders.

behind their functions: Lead the Customer Support and Technical Support leaders, who together lead the customer support, technical

As Customer Success Lead at Perplexity, you’ll lead the team responsible for helping enterprises adopt Perplexity Computer and our API products, turning adoption

experience in Customer Support, Technical Support, or a customer-facing role, preferably in B2B SaaS Strong written and verbal communication

You'll lead our global support function, our technical support teams, and continuously build and improve the systems that power the customer experience.

About the Role As a Technical Deployment Lead on the Forward Deployed Engineering team, you will lead the delivery of custom agentic AI solutions

Lead technical discovery: map customer workflows, identify constraints, define MVP scope, and shape the solution architecture for custom

This is not just a customer support role. Technical proficiency is mandatory and you will be evaluated on the basis of that.

Own projects end to end, from identifying a user or customer problem through technical design, implementation, launch, measurement, and follow-through.

The Role: As Technical Lead, you'll own the technical direction of the systems behind Kastle's real-time AI voice and compliance agents, and lead