Remote Technical Customer Support Lead Jobs

We are looking for an experienced, hands-on Customer Support Lead to add senior execution capacity and operational leadership to our team.

This role is a hybrid between technical support and customer engineering: youʼll diagnose issues, design and test quick solutions, and collaborate closely

Lead team performance and drive results in team productivity, quality, and customer experience Manage, coach, encourage, and

Who we’re looking for We're looking for a Technical Support Engineer who loves helping customers and can't leave a

In this role, you'll be hands-on roughly half the time and lead the team the other half — owning our core platform engineering, AI initiatives, customer support,

, and lead routing logic Run ad hoc onboarding sessions or “office hours” to unblock customers in real-time 🔧 Assist With Technical

Provide advanced product-level technical expertise, leading customer onboarding, complex deployments and resolving intricate technical challenges

We're hiring a Technical Support Engineer for weekend coverage (Thursday to Monday) to help our top customers successfully build and scale their

We're hiring a Technical Support Engineer for weekend coverage (Thursday to Monday) to help our top customers successfully build and scale their

As a Senior Customer Support Specialist at SiPhox Health, you will bring high-touch, experienced execution to a fast-moving, high-growth, highly technical

Customer Success & Delivery Lead Your job is to make every customer feel like our only customer.

As our next Customer Experience Team Lead you should have (e.g. 5+ years of support operations experience managing support KPIs such as CSAT), plus:

We're hiring a Technical Support Engineer for weekend coverage (Thursday to Monday) to help our top customers successfully build and scale their

This will include, Internal Work: Supporting technical compliance efforts, team organization, audit preparedness, and more.

What you’ll do Get enterprise customers live and scaling Lead technical onboarding for enterprise accounts, from