Technical Customer Support Lead Jobs in San Francisco, CA

As Customer Success Lead at Perplexity, you’ll lead the team responsible for helping enterprises adopt Perplexity Computer and our API products, turning adoption

Leadership in Technical Account Management, enterprise Support Engineering, or a comparable technical customer function is particularly relevant.

What we're looking for 4+ years in technical support, support engineering, or a similar customer-facing technical

The Role: As Technical Lead, you'll own the technical direction of the systems behind Kastle's real-time AI voice and compliance agents, and lead

Communicate findings and recommendations clearly to technical and non-technical stakeholders.

We aim to provide valuable insights and resources that help our customers execute on their AI transformation journey.

Lead executive engagement and customer escalations.

Escalate technical or implementation issues to FDE/Support with clear context; stay accountable for resolution from the customer's side.

You're motivated by tangible outcomes and finding win-win deals to strike with customers.

Unblock customers technically.

of support Strong background in customer support via email and phone Investigative and critical thinking skills Desire for ownership

The tempo of healthcare finance is changing, and Midstream is leading it.