Success Manager Us East Customer Hours Jobs in San Francisco, CA

Customer success is a critical function here. You’ll help customers access the value they’ve paid for, and create the bedrock of our growth.

Real examples of using AI to build parts of your own customer success workflow.

We operate nationally with customers managing thousands of rental units.

You’ll partner closely with our account management, product, and engineering teams on resolving customer questions, managing product requests and issues, and bringing

As the first CSM, you’ll have the opportunity to shape and lead a growing Customer Success and Account Management team.

As our dedicated Customer Success Manager for Enterprise Tech Customers you’ll be their partner and trusted advisor helping them harness the full potential of all

a Customer Success Strategy & Operations Manager to help us deliver customer value and reach.

The ideal candidate has a strong foundation in Customer Success or Account Management within a scaling technology company, with the ability to use data, repeatable

Requirements 4+ years in Customer Success or Account Management at a B2B SaaS company, ideally fintech or finance-workflow software

It’s part technical problem-solving, part customer success, part community building, and part product discovery.

Role Overview Harvey is hiring a Customer Success Leader to manage and develop a team of experienced CSMs supporting our strategic

We’re looking for a Founding Customer Success Manager to own and grow our most strategic accounts.

You’ll own the customer success strategy and operating model, lead CSMs across customer segments, and be accountable for gross and net revenue retention across the

Your Role We’re looking for a Senior Customer Success Manager (equivalent to a Technical Account Manager) to manage