Remote Hardware Reliability Technician Root Cause Starlink Jobs

…and contain nonconformances; support MRB, root-cause investigations, and corrective actions.

Cause Analysis tools (i.e. 5-Why, fishbone diagrams), Statistical Process Control (SPC), and achieved measurable results by using them.

…8D investigations, containment actions, and root cause analysis efforts to rapidly resolve quality

Preferred qualifications: Root cause analysis and structured problem-solving capability to resolve mechanical failures.

Experience supporting failure investigations and root‑cause analysis on development, test, or flight hardware.

Coordinate field technicians, customer contacts, replacement hardware, and internal technical resources.

Technicians and third-party contractors need rapid troubleshooting support to resolve hardware, camera, and network issues on-site without delaying installations

Demonstrated success leading high-severity troubleshooting, root-cause analysis, corrective action, and reliability improvement.

causes and make mitigation recommendations to customers who often have high uptime/drone flight reliability needs.

data and support root-cause investigations and corrective actions.

…logged with photos so our hardware team can fix the cause.

…will be responsible for doing root cause analysis on issues and resolve issues when possible.

Experience owning delivery-quality or reliability metrics, conducting root-cause analysis or incident reviews, or supporting release management.

Investigate incidents across hardware, network, and software, fix the root cause, and make sure it doesn't happen twice.

‑cause analysis, and long-term corrective actions.