Customer Support Agent Shift Work Jobs

for delivering prompt, professional, and empathetic support to customers across multiple channels.

In this role you will: Work directly with Replit customers via support tickets to solve technical product issues, bugs

Ability to work under short timelines when needed.

In this role you will: Work directly with Replit customers via support tickets to solve technical product issues, bugs

In this role, you’ll work directly with customers through support tickets and live calls, troubleshooting high-impact issues and resolving novel, often ambiguous

In this role, you’ll work directly with customers through support tickets and live calls, troubleshooting high-impact issues and resolving novel, often ambiguous

Experience providing rapid-response support to high-value or enterprise customers.

Experience providing rapid-response support to high-value or enterprise customers.

Night shift has limited engineering support, so you'll be the one making the calls.

You will work in 5-shift schedule.

With a primary focus on customer satisfaction, Technical Support Engineers work both reactively and proactively to improve the overall experience of our customers