Remote Customer Support Agent Shift Work Jobs

The opportunity - Manager, Customer Support (Remote - USA / CANADA) We’re looking for a Manager, Customer Support

Identify agent development needs and support team members in handling complex, high-trust health customer interactions with confidence.

Required: be available to work at least one weekend day per 5 day shift We are currently hiring for multiple shifts.

In this role, you’ll work directly with customers through support tickets and live calls, troubleshooting high-impact issues and resolving novel, often ambiguous

in a customer facing role (sales, pre-sales, customer support, etc) A track record closing 50+ tickets a day What timezone

The successful candidate must be available to work one of the following shifts: 8:00am-4:30pm EST 9:30am-6:00pm EST 10:30am-7:00pm

in a customer facing role (sales, pre-sales, customer support, etc) A track record closing 50+ tickets a day What timezone

in a customer facing role (sales, pre-sales, customer support, etc) A track record closing 50+ tickets a day What timezone

We believe that our work is better and our company culture is improved when we encourage, support, and respect the different skills and experiences represented within

The remaining 2.5 hours per shift are reserved for administrative work, training, and team meetings.

lean on to get voice agents live and keep them working.

in a customer facing role (sales, pre-sales, customer support, etc) A track record closing 50+ tickets a day What timezone

in a customer facing role (sales, pre-sales, customer support, etc) A track record closing 50+ tickets a day What timezone

in a customer facing role (sales, pre-sales, customer support, etc) A track record closing 50+ tickets a day What timezone

Experience with customer-facing support tools like Zendesk, Kustomer, or Intercom is a plus.