Customer Success Manager Growth Jobs in San Francisco, CA

…role Mintlify is hiring a Customer Success Manager to own the health, retention and growth of a book of customers: companies, from fast-growing

…for 4+ years in a customer-facing role at a tech company (customer success, account management, implementation or support)

…partner closely with our account management, product, and engineering teams on resolving customer questions, managing product requests and issues, and bringing

Role Overview As a Majors Customer Success Manager, you’ll lead AI implementation, adoption and change management for Harvey’s

We're hiring a Customer Success Manager to own the relationship between Nautilus and the operators who run on it.

As our next Customer Success Manager, CatEx, you should have experience in a customer-facing or revenue-driving role where trust, urgency, and follow-through

…an exceptional, passionate Director of Customer Success Management to join our growing customer success organization

…up with our rapidly expanding growth, we are building a team of Customer Success Managers with experience in Life Sciences, who can help advise customers

…usage velocity, account renewals and growth, referrals, and customer satisfaction • Serve as a trusted payments and product advisor to managed customers

Manage renewals across your customer portfolio, identifying opportunities for account growth and expansion.

Few customer success teams run this way yet.

You’ll own the customer success strategy and operating model, lead CSMs across customer segments, and be accountable for gross and net revenue retention across the

Requirements 4+ years in Customer Success or Account Management at a B2B SaaS company, ideally fintech or finance-workflow software

Proficiency in using Customer Relationship Management (CRM) and Customer Success (CS) tools (e.g., Salesforce, Gainsight, Zendesk) to manage workflows