Call Center Jobs in San Francisco, CA

This role calls for range. You should be as comfortable in a spreadsheet as you are on X/Twitter.

…as case studies and reference calls.

…SIP trunks (e.g., Genesys, Bandwidth), call transfers, SIP header passing, and API prototypes with new contact-center

Cold calling does not scare you, and you would rather make the call than build another list. You are quick on the phone.

Voice, IVR, contact center, or conversational AI experience - telephony constraints, barge-in, latency budgets, transcription error, call QA.

…first-principles thinking to reimagine the call center with cutting-edge voice AI.

Practical experience advising on call recording consent law—not merely researching it.

…a mission to modernize legacy call centers with real-time AI agents that

…first-principles thinking to reimagine the call center with cutting-edge voice AI.

This is not a scripted call-center role, it’s about curiosity, hustle, and learning how deals actually get done.

We call it PrimerOS.

…allocation, PTO, holidays, weekends, on- call coverage, and business continuity in partnership