Anima Expands Healthcare AI Platform Beyond Primary Care

London-based healthcare technology company Anima builds care enablement software designed to streamline patient triage, automate clinical documentation, and accelerate care delivery. Founded in 2021, the 20-person Series A company operates a real-time multiplayer dashboard for clinical teams alongside automated patient consultation and telephone intake tools. The platform collects comprehensive medical histories ahead of consultations and coordinates communication across primary and secondary care providers.

Anima’s technical architecture relies on a full-stack TypeScript and JavaScript environment. Its backend uses Node microservices running serverlessly on AWS Lambda, alongside DynamoDB, OpenSearch, and multiple AWS communication services including SQS, SNS, SES, and the Chime SDK. To power its automated triage and clinical communication tools, the platform processes complex graph data to cluster patient cases and run dynamic directed acyclic graphs (DAGs) that iterate using feedback from attending clinicians.

Founded by a Doctor and a Former Treasury Official

Anima was co-founded by CEO Shun Pang, a former primary care physician and software engineer educated at Cambridge, and COO Rachel Mumford, who previously served as Head of Innovation Finance & Entrepreneurship for the UK Treasury.

In a interview on the Medics Money podcast, Shun Pang explained that his experience seeing avoidable delays in patient diagnosis during clinical training convinced him to leave medicine and build automated intake tools. As reported by Crunchbase News, the company launched out of Y Combinator's W21 batch with a $2.5 million seed round led by Hummingbird Ventures and Amino Collective to address global physician shortages and delayed care workflows.

Clinical Engineering and Secondary Care Expansion

Anima operates without separate product and engineering divisions. Instead, the company pairs pure software engineers with clinical engineers—former medical doctors who write full-stack code. In an interview published by Anima, clinical engineer Will Halfpenny noted that the team is expanding its platform beyond general practice into secondary care, targeting outpatient triage and hospital referral workflows to reduce information gaps between primary care providers and hospital specialists.

Deployments in UK general practice clinics have documented operational reductions in administrative overhead. In a case study published by Anima, staff at Sunny Meed Surgery reported that Anima’s AI phone receptionist, Andy, handled 50% to 60% of incoming reception calls, while reducing patient phone queue times from up to 50 minutes down to under 10 minutes.

To support its core product line and engineering expansion, Anima is hiring across software engineering, QA, clinical systems, sales, and design.

Open Positions at Anima

The engineering team is seeking a Staff Software Engineer to extend its three core product lines and develop healthcare reinforcement learning and agentic AI features. The role involves working with serverless AWS infrastructure and a front-end stack spanning Angular, React, Capacitor, and Electron. For medical professionals transitioning into software, the company is hiring a Clinical Engineer to apply clinical domain knowledge while building features in TypeScript, Angular, React, and AWS.

Quality and user experience hires will support two production web applications used by patients and clinicians. The team is hiring a Staff QA Engineer to establish testing processes and write automated test suites using Cypress or Playwright, while a Design Engineer will create Figma wireframes and user flows for clinical workflows.

On the commercial side, Anima is expanding platform adoption across UK general practices, primary care networks, and federations. The company is recruiting an Account Executive / Manager (Fullstack Sales) to lead discovery calls and manage accounts, as well as an Implementation & Customer Success specialist to manage customer onboarding and bridge user feedback with the product team.

See all open roles at Anima