Remote Team Lead Member Care Las Vegas Jobs

WHAT LEADS TO SUCCESS People-first. Thyme Care’s mission and members matter to you deeply.

Lead competitive and market thinking for the member experience and turn it into product direction.

As a founding team member, you'll define how Careforce takes care of its customers and influence the direction and culture of a YC-backed startup, with

We can’t take care of our clients without taking care of our employees first, and that’s why we invest in you with a competitive benefits package which includes:

You will report into a Care Partner Team Lead and spend most of your day reaching out to our members by phone, text, and email.

This role sits within the Care Delivery team and serves as a critical connector between frontline teams and leadership.

As Leap scales its Care Guide team, the Team Lead is the first line of clinical leadership: the resource Care Guides turn to when they hit complex clinical

…outcomes (cost reduction, clinical quality, member experience and retention, team efficiency).

members.

…SF (SF-based candidates also cover Vegas and LA).

…Box is our proprietary internal care management platform, and the primary tool that enables 600+ Care Team members to deliver clinical and non-clinical navigation

teams, outpatient services, and/or whole-person care focus.

Experience designing member outreach campaigns, care-team workflows, tasking, job aids, or training in support of quality measures.

…roadmap with the Senior Leadership Team Lead care team analytics as an analytics “spoke,

…will affect both the practice teams delivering care and the members receiving it. Lead with curiosity.