Supervisory Knowledge Management Specialist Jobs in San Francisco, CA

The CX Knowledge Specialist owns the source of truth: the articles, troubleshooting guides, and product knowledge that specialists and our AI Support agent

or low-code tools, and managing IT projects as a bonus.

Reporting to the CX Operations Manager, you will manage the Enablement team and own the knowledge infrastructure that customer-facing and AI-assisted work

We’re generalists with specialist depth, united by a flat structure and a shared obsession with building things that work well.

…and features Co-own our internal knowledge management strategy, ensuring our team can efficiently access and contribute to shared

Implementation Specialist You'll be the engineer who gets customers live and winning fast.

Contribute to internal knowledge bases and help establish consistent billing support practices.

In the Senior Safety Management System (SMS) Risk Integration Specialist role, you will advance how Waymo manages and tracks safety risk across our technology

Ability to manage multiple priorities and customer needs in a fast-paced environment.

…technical operator and operational project manager.

…We're looking for a Product Manager to lead the strategy, implementation, and evolution of our SAP platform.