Success Manager Us West Customer Hours Jobs in San Francisco, CA

Customer success is a critical function here. You’ll help customers access the value they’ve paid for, and create the bedrock of our growth.

Real examples of using AI to build parts of your own customer success workflow.

We operate nationally with customers managing thousands of rental units.

You’ll partner closely with our account management, product, and engineering teams on resolving customer questions, managing product requests and issues, and bringing

Monitor usage and adoption to improve how customers use Glean and expand successful use cases across teams and workflows.

As the first CSM, you’ll have the opportunity to shape and lead a growing Customer Success and Account Management team.

The world’s leading companies, including United Airlines, Cox Communications, and Marriott, use Cresta to power world-class customer experiences every day.

As our dedicated Customer Success Manager for Enterprise Tech Customers you’ll be their partner and trusted advisor helping them harness the full potential of all

a Customer Success Strategy & Operations Manager to help us deliver customer value and reach.

As a dedicated Enterprise Customer Success Manager you’ll be their strategic partner and trusted advisor helping them harness the full potential of all our Claude

It’s part technical problem-solving, part customer success, part community building, and part product discovery.

Requirements 4+ years in Customer Success or Account Management at a B2B SaaS company, ideally fintech or finance-workflow software

The ideal candidate has a strong foundation in Customer Success or Account Management within a scaling technology company, with the ability to use data, repeatable

Role Overview Harvey is hiring a Customer Success Leader to manage and develop a team of experienced CSMs supporting our strategic