Field Service Technician - Collins Class Submarines

At Thales, we know technology has the ability to make our world more secure, sustainable, and inclusive – and that it’s all driven by human intelligence.

Because it takes human intelligence to build and power the systems and solutions that people depend on every day. So we stay curious and make space for diverse points of view. We share what we know and we challenge what’s possible.

From manufacturing and engineering to cybersecurity and space, we’re driving progress in some of the world’s most important industries – and working together to build a future we can all trust.

Your Role: Field Service Team Lead

An exciting opportunity is now available for an experienced Field Service Team Lead to join the Scylla Maintenance Team, working on the Collins Class Submarines. The Field Service Team Lead performs the role of maintenance activity lead for all maintenance and repair operations at Customer site(s) and RAN Platforms (Submarines and Land-Based Environments) ensuring that the supported equipment runs smoothly and reliably.

This is a permanent opportunity based out of Rockingham, WA.

Our Benefits:

• Industry aligned and competitive remuneration
• On vessel loading allowance on top of base salary
• Potential for on call allowance and short notice response bonus
• Monthly RDO scheme
• Fitness Passport Discount – Access to a network of Gyms across AUS
• Employee discounts with several affiliates (Travel, Car hire, Tech, Medical Insurance)
• Modernised Paid Parental Leave
• Veterans Leave
• Novated Lease options
• Family support through our partnership with Parents at Work
• Personal & professional training development opportunities

Your Responsibilities:

• Lead the execution of maintenance activities on Collins Class Submarines ensuring all nominated work is delivered safely, efficiently and in accordance with approved schedules, quality standards, technical documentation requirements, and regulatory compliance obligations.
• Ensure all tasks are conducted in a safe and efficient manner by adhering to safety mandates in place (Take5s, JSEAs, SOPs, etc.), ensuring all pre-requisite and follow up actions are completed. Incidents or concerns are to be raised immediately to the Maintenance Management team. Coupled to this is the adherence to the military protocols and procedures of the Royal Australian Navy vessels, bases and personnel.
• Act as the first escalation point for technical or operational issues in the field raised by the team or enterprise stakeholders.
• Review and provide feedback on maintenance task documentation, identifying gaps, inaccuracies, and opportunities for improvement to support effective future planning, scheduling, and execution of maintenance activities.
• Prioritise the development of Field Service Team capability through on-the-job training (OJT), coaching, and mentoring, fostering knowledge transfer and increasing workforce competency in task execution, field operations, and maintenance best practices.
• Communicate and interface effectively with enterprise stakeholders and Maintenance Management to ensure maintenance activities progress in accordance with schedule, while accurately and efficiently reporting task status, emerging issues, risks, and defects to support informed decision-making and operational outcomes.

Your Skills:

• Electronic/Electrical Engineering Diploma or Information Technology (networking) Diploma or Electronic/Electrical trade with relevant experience.
• Supervision/Leadership of maintenance activities in local and remote locations
• Good people skills and a proven ability to communicate in a positive manner with internal and external customers
• Equivalent extensive training, including specialist equipment training, in the repair and maintenance of electronic/electrical/electro-mechanical equipment and systems with a minimum 4 years' experience in fault diagnosis, repair and maintenance of sensors
• Familiar with Quality Assurance and compliance requirements.
• Experience with WHS systems knowledge
• Advanced technical writing computer skills, particularly MS Office

GOOD TO KNOW
Prior to being offered employment, you will need to complete pre-employment police and (role dependent) medical checks. Applicants must be Australian citizens and be eligible to obtain NV1 security clearance.

Additional information with regards to clearances is available from the Australian Government Security Vetting Agency website http://www.defence.gov.au/AGSVA/. In some cases, individuals who hold a current clearance from a foreign government may be eligible to have this clearance recognised by the Australian Government and be eligible for this role.

The Australian Defence Trade Controls Act (DTCA) is applicable and as such, your nationality may be a factor in determining your suitability for this role. The U.S. International Traffic in Arms Regulations (ITAR) and/or Export Administration Regulations (EAR) are applicable and as such, your nationality may be a factor in determining your suitability for this role.

WE ENCOURAGE YOU TO APPLY
After you have applied, you will receive an email acknowledging your application. We’ll then provide a personalised experience for suitable applicants as we progress the selection and assessment process. Prior to being offered employment, you will need to complete pre-employment police and depending on the role type, medical checks as well.

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It’s easy to dismiss the perfect opportunity if you don’t see yourself as the perfect fit. If this role feels right – no matter your background or personal circumstances – please introduce yourself or join our community. We’re committed to supporting a diverse workplace, and that starts here.

We’re proud to be endorsed by WORK180 as an Employer for All Women, but we know there’s always more we can do. We’ll continue to foster industry partnerships, employee resource groups (ERGs) and development opportunities to make Thales a genuinely equitable employer, for everyone.

Read more about our WORK180 endorsement.