Product Assurance Specialist Jobs in San Francisco, CA

Coordinate with the product, engineering, and design managers on the team to meet key objectives and advocate for quality.

…need to understand how our product works in detail. Banking* has a lot of moving pieces, so this is harder than it might seem.

Partner closely with engineering, product, and design teams to translate real-world risk advisory processes into scalable product capabilities.

As a Customer Support Specialist - Risk, you’ll be part of a team dedicated to managing customer interactions and operational tasks across key risk-related

…hardware and software in one product, so you'll troubleshoot across both: a device that won't pair or hold charge one minute, a sync or transcription

…gain experience with our customers, product, and industry, within 6-18 months this role can grow into a Customer Success Manager, Enterprise Account

Stay informed of new product features and updates to provide accurate and current support.

Product Feedback and Advocacy · Gather product feedback and communicate customer needs to product team · Document common use cases, pain