Female
During this session, Michelle will take you on the Release Management journey within Standard Bank of South Africa. In 2015, the bank started moving from a waterfall delivery methodology to a more agile one, and adopted the Scaled Agile Framework early in 2016. As they embarked on this journey, there was heavy criticism of the Release & Change Management approach and how it was perceived as over-governance of delivery teams. The Service Management team used the concept of ‘guilds’ to involve the IT community in crafting the Release Management practice and exploring the difference between Release Management and Release Engineering. Separate release teams evolved to one team that services the whole enterprise across 17 countries and three large lines of business.