Remote Patient Experience Jobs

Our Patient Experience suite (AI Call Center, Orchestrator, and Care Pathways) is one of the fastest-growing products in the company, and it sits at the messy, high-stakes

Our Patient Experience suite (AI Call Center, Orchestrator, and Care Pathways) is one of the fastest-growing products in the company, and it sits at the messy, high-stakes

…life by shaping the end-to-end patient experience—building features that check in with patients throughout their journey, triage

…the Staff PM for AI Patient Experience, whose features ship inside the app you own.

About This Role Headway’s patient lifecycle function is a blank canvas.

You'll shape the products and experiences that make patients feel seen and heard, define the creative strategies that set Headway apart from everyone else in the

and how we recover churned patients.

…better messaging, information sequencing, and experiences that anticipate what patients need.

…service that strengthens the clinician experience, supports patient care, and reflects Talkiatry’

Experience: Minimum three to five years of experience is preferred, working as a social worker in a health care setting; oncology

experience, and clinical quality, using both data and direct input from clinicians and patients Partner with Data and Analytics to turn ambiguous

: We provide patient matching and scheduling support based on your availability, licensure, credentialing status, patient demand, and applicable payer or

…changing that, creating a better experience for patients and empowering clinicians to focus on delivering

…life by shaping the end-to-end patient experience—building features that check in with patients throughout their journey, triage

: We provide patient matching and scheduling support based on your availability, licensure, credentialing status, patient demand, and applicable payer or