Knowledge Support Readiness Manager Waymo Rider Support Jobs in San Francisco, CA

…You Have 8+ years across knowledge management, support enablement, education, trust & safety,

Waymo’s People team recruits and supports the world’s best talent.

Waymo’s People team recruits and supports the world’s best talent.

Support When It Matters Most: Robust parental leave so you can be fully present

…make sure our people feel supported at every stage.

Own deployment readiness and lead end-to-end deployment, from technical planning and configuration through rollout, go-live, and production support.

In-person support is required as well as setting up desks and managing/auditing peripherals.

…product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time.

…component sourcing to end customer management, we enable and create value for Waymo through scaled and orchestrated deployment of the Waymo Driver.

…a technically fluent Customer Success Manager to help our API customers succeed and shape how we support them

integration support knowledge base.

…persona-based curriculum for associates, partners, knowledge managers, in-house