Head Of Customer Experience Jobs

This is extreme hypergrowth—and Customer Experience is where it all gets real.

As Head of Customer Support, you will lead our Customer and Technical Support teams, an organization of ~25.

We’re looking for a Head of Deployments to own the technical customer journey through onboarding & implementation and custom builds that power our customers’

Experience partnering with Marketing on lifecycle or customer marketing programs.

Experience with PLG or self-serve funnels.

Twitter/X end to end: strategy, daily content, engagement, and growth - Drive visibility and leads through LinkedIn, Reddit, and the communities our customers

We're looking for someone who thinks end-to-end about the Atoms journey and is obsessed with making every experience exceptional—from our drivers to our customers

Experience creating or repositioning a technical category.

Proven experience managing a small portfolio of strategic large customers Independent, energetic leader with a proven track record of driving

Continuously identify friction, improve product quality, and elevate the customer experience.

Experience navigating joint development milestones, pilots, and acceptance criteria with customers and partners.

Our ideal candidate is proactive, eager to learn, willing to experiment, and excited to collaborate with multiple teams to enhance the customer experience