Remote Head Of Customer Experience Jobs

The Role As the Head of Customer Success, you will own the post-sale experience for HappyRobot’s largest and most strategic enterprise

The role We are looking for a Head of Customer Growth to build and lead the operating system that helps RevenueCat customers become better app businesses

Experience with operational systems such as SFDC and Jira Experience working with industry analysts and influencing market perception

You have also applied that experience within a Web3 environment such as a DeFi, DEX, Layer 1 or Layer 2.

Together, we’re committed to making clinicians’ lives easier and improving healthcare experiences for everyone.

Experience partnering closely with enterprise Sales and executive stakeholders; experience with Salesforce, HubSpot, Marketo, or similar

Own product discovery, combining customer research, product data, and scientific understanding to create experiences people love, use repeatedly, and keep

Set the product targets for adoption, retention and revenue per customer, and report on them. Stay close to customers.

Connect customer needs, market opportunities, and our technical strengths to a focused set of priorities. Get close to customer problems.

We’re cash flow positive and doubling year-over-year, with customers who love us (NPS is 65+ and Ellis PMF survey is 60+).

If any of the above doesn’t line up exactly with your experience, we still encourage you to apply.

Run growth experiments.

Our motion is technical, product-led, and evaluation-driven: customers choose us because we win benchmarks and ship the best customer experience.

Experience simplifying complex or regulated products. A background spanning both B2B and B2C experiences.

The bank's hours had stopped being the customer's problem.