Head Of Ai Success Jobs in San Francisco, CA

This is not a traditional Head of Customer Success role (and previous experience leading customer success is a plus, but not required).

…we're looking for a Rockstar Head of Customer Success to build and lead our CS organization.

…point of view on how AI changes the customer success role, and be able to implement that transformation internally as well as help

We expect the Head of Customer Success to quickly bring their knowledge and skills to bear on the team and existing processes.

…why we're hiring our first Head of Customer Success.

Team: Customer Success Reports to: Ben Terrill, Head of Customer Success Location

The Head of Implementation & Customer Success is responsible for ensuring complex deployments are executed successfully, customers achieve measurable outcomes

, scaling AI infra, and enterprise-grade AI native apps).

…build, own, operate, and finance AI compute.

…opportunity We're looking for a Head of Creative to push the boundaries of what's possible with AI.

…hold a high bar, measuring success by impact and outcomes – not hours logged.

features, and the broader AI ecosystem.

For leaders scaling AI-native support teams, Pylon lets humans and agents collaborate on customer work – investigating, resolving, and acting on every

We do not accept AI slop.

Python, Machine Learning, Fine-tuning, AI Agents