Remote Guide Model Jobs

Guide, Digital Guide, Pharmacy Guide, or Member Outreach Specialist Responsibilities and impact: Member Engagement and Support

“Extreme co-design” is our guiding principle. System Modeling is a multi-disciplinary effort, and the team we’re building reflects that.

“Extreme co-design” is our guiding principle.

“Extreme co-design” is our guiding principle. System Modeling is a multi-disciplinary effort, and the team we’re building reflects that.

Support broader Guide organization needs during peak seasons or volume surges.

You’ll partner closely with Care Guides, Member Growth, and Care Operations.

capabilities across the patient and operations experience Define, build, and optimize the systems behind our AI products; evaluation, prompt and model

own the position Have a collaborative attitude and mindset with colleagues and team members Have the heart of a teacher with the ability to guide

implementation for clients Outline functional requirements for new features through creation of detailed user stories Help guide

Patient Advocacy: Fiercely promote our model of treating and caring for patients like they are our own family members.

You may be hired into one of the following job profiles: Inbound Member Service Guide, Outbound Member Service Guide, Care Access Guide

The ability to guide collaborators, explain design decisions, synthesize feedback, and maintain momentum when a brief is still developing.

Strong technical fluency in APIs, EDI, enterprise integration patterns, data models, and SaaS architecture.

One subscription, every frontier model, and the collaboration layer that makes them work together.

We're creating a powerful flywheel where more compute trains better models, better models power more useful products, and what we learn from people using those products