Founding Customer Success Senior Jobs in San Francisco, CA

Our customers spend their days helping companies hire senior leaders.

Help customers turn successful individual use cases into repeatable ways of working across teams. Own your customer portfolio.

About the Role Customer success is one of the most important functions at Luthor.

You’ll wear many hats: Customer Success: Helping our best customers be successful with Gauge Pre-Sale Support: Driving success for

…5 years of experience in customer success, finance, or similar fields.

The Customer Success Director will own a book of accounts post-sale through renewal and expansion.

Reporting to the Head of Customer Success, Majors, you will also help shape how we support strategic law firm accounts as Harvey evolves.

This is not a passive customer success role.

Team: Customer Success Reports to: Ben Terrill, Head of Customer Success Location

…Bring 3–7 years in FinTech, Customer Success, early-stage banking,* or startup-facing Account Management

This is a senior IC role reporting to the Director of Product.