Deployment Engagement Operations Lead Jobs in San Francisco, CA

Lead complex engagements with multiple teams, evolving requirements, and significant operational responsibility.

Over 100K dealers and rental companies across North America keep those machines bought, sold, rented, and serviced, but most still operate on phone calls, paper,

The role reports to the Customer Success Lead for Beneficial Deployments, has no direct reports today, and may grow into people management as the program scales.

ABOUT THE ROLE As a Deployment Lead, you will manage client relationships at Aaru from initial contact through long-term collaboration.

Build and lead the team Hire, onboard, coach, and manage FDEs and Deployment Strategists.

You'll lead forward deployed engineers, deployment PMs and process specialists who embed with lending operations teams, scope workflows, integrate with core systems

and satisfaction Support the configuration and deployment of Vooma's platform for new and existing accounts Build and maintain deployment playbooks

deployment effort proportionally.

Additional measures of success include delivery reliability (milestones hit, low reopen/churn), operating leverage (patterns reused across deployments), judgment

, with at least 5 years of experience building and leading customer-facing operations.

Monitor adoption metrics (utilization, session coverage, clinician engagement) and intervene proactively when deployments stall or underperform.

The role We're hiring a Deployment Strategist to own the successful deployment and adoption of Encord across a portfolio of customers

Manage the relationship strategically Lead engagements from the beginning.

David AI was founded in 2024 by a team of former Scale AI engineers and operators.

Role Overview As an Engagement Manager at Harvey, you lead delivery of AI transformation engagements at our most strategic accounts