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Deployed Operations Manager (R5672)

Shield AIOperationsOperations
Pay
$120K–$180K
per year
Work mode
On-site
Full Time
Level
Mid

Dallas, Texas at a glance

Rent
#25 of 51
$2,220/mo-15% vs US avg
Weather
#13 of 51
183 mild daysstatewide median
Income tax
#51 of 51
NoneTexas

What you need

  • Experience managing and mentoring operational teams
  • International operations and COCO unmanned aviation systems expertise
  • Strong leadership, organizational, and communication skills
  • Technical proficiency to support deployed teams
  • Preferred: Site Lead experience on OCONUS deployment, V-BAT AVO certification

What you'll do

  • Manage, mentor, and supervise Site Leads for COCO and international operations
  • Serve as primary touchpoint for COCO crew information
  • Coordinate staffing with FSR Supervisors and Senior Manager
  • Train and develop Site Leads and crews for mission readiness
  • Provide technical support to deployed teams
Shield AI is a venture-backed defense-tech company with the mission of protecting service members and civilians with intelligent systems. Its products include Hivemind autonomy software, V-BAT and X-BAT aircraft, and Aechelon simulation and synthetic reality technologies. With offices and facilities across the U.S., Europe, the Middle East, and Asia-Pacific, Shield AI’s technology actively supports operations worldwide. For more information, visit www.shield.ai. Follow Shield AI on LinkedIn, X, Instagram, and YouTube. 

Job Description:
The Deployed Operations Manager is the responsible party for managing, mentoring, and supervising Level 300 Site Leads, who in turn lead the crews that perform our Contractor Owned Contractor Operated (COCO) and extended duration international operations. They are Shield AI’s primary touchpoint for COCO crew information and, though the Senior Manager is the responsible party for COCO manning, the Manager works closely with the FSR Management team to provide personnel courses of action to the Senior Manager. They are responsible for mentoring, developing, and training COCO Site Leads and crews as needed to ensure mission readiness. They also provide technical support for deployed teams as needed.

What You'll Do:

  • Outcomes: Ensure Site Leads achieve mission impacts, fulfill contractual obligations, and delight customers.
  • Leadership and Supervision: Manage, mentor, and supervise Site Leads who lead crews on COCO and extended duration international operations.
  • Primary Touchpoint: Serve as Shield AI’s primary contact for COCO crew information, collaborating closely with the FSR Management team and Senior Manager.
  • Resource Coordination: Work with the FSR Supervisors on COCO staffing, providing Sr. Manager Deployed Operations courses of action and ensuring optimal crew employment.
  • Training and Development: Mentor, develop, and train Site Leads and crews to ensure mission readiness and operational excellence.
  • Technical Support: Provide technical support to deployed teams as needed, ensuring smooth and efficient operations.
  • Required Qualifications:

  • Demonstrated experience in managing and mentoring operational teams.
  • Strong leadership skills with the ability to inspire and develop team members.
  • Exceptional organizational and communication skills.
  • Experience in international operations and a deep understanding of Contractor Owned Contractor Operated Unmanned Aviation System operations.
  • Technical proficiency to provide necessary support to deployed teams.
  • Preferred Qualifications:

  • Previously served in a Site Lead capacity on a deployment or extended duration OCONUS operation
  • V-BAT AVO certified
  • V-BAT AVO instructor certified or ability to obtain
  • #LI-JM1  
    #LD   

    Full-time regular employee offer package:
    Pay within range listed + Bonus + Benefits + Equity
     
    Temporary employee offer package:
    Pay within range listed above + temporary benefits package (applicable after 60 days of employment)
     
    Salary compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, licenses and certifications, and specific work location. All offers are contingent on a cleared background and possible reference check. Military fellows and part-time employees are not eligible for benefits. Please speak to your talent acquisition representative for more information.
     
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    Shield AI is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please let us know. 

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    About Shield AI

    Shield AI is a defense technology company building the world's best AI pilot. Their Hivemind AI enables autonomous operations for aircraft, including the V-BAT team drone, without requiring GPS, communications, or a human pilot.

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