Enterprise Support Specialist

Enterprise Support Specialists fill critical support roles across the organization, delivering a range of services incl. project/program/resource management, process improvement, customer service, and executive-level support.

Major Duties

As an Enterprise Support Specialist for the CIA, you will leverage your analytical, organizational, and detail-oriented expertise to design and implement customized support solutions that enable mission success across organization. To excel in this role, you should possess a strong background in organizational management, proven problem-solving capabilities, exceptional customer service skills, adaptability in dynamic environments, effective communication, and the ability to foster collaborative relationships.

Qualifications

Minimum Qualifications Interested candidates should be passionate about the ideals of our American republic, committed to upholding the rule of law and the U.S. Constitution, and committed to improving the efficiency of the Federal government. Hiring decisions will not be based on race, sex, color, religion, or national origin. Experience in one or more of the following areas: Project/Program Management Business Administration Executive Assistant/Administrative Support Customer Service Process Improvement Resource Management Contract Management Communications International Studies Experience using information technology tools, e.g., Microsoft Suite, SharePoint, etc Excellent organizational and time management skills, including the ability to multi-task and prioritize to meet competing deadlines Promote and practice the highest standards of professional conduct Be able to demonstrate: Initiative Agility Customer service skills Effective communication Critical thinking skills Organizational skills Interpersonal effectiveness; ability to work as part of a team and independently Experience with process improvement Ability to meet the minimum requirements for joining CIA, including U.S. citizenship and a background investigation Desired Qualifications Equivalent federal government or military experience Four (4) or more years of administrative/office experience

Education

Associates degree At least a 3.0 GPA on a 4.0 scale is preferred, but exceptions are made for extenuating circumstance

Promotion Potential

GS-15

How You Will Be Evaluated

For more information, please visit: https://www.cia.gov/careers/.

Benefits

View benefits details ↗

Who Can Apply

• Current federal employees — competitive service
• Current federal employees — excepted service
• Open to the public

Required Documents

For further information, please visit: https://www.cia.gov/careers/.

How to Apply

This post is for viewing purposes only. To get started, please visit https://www.cia.gov/careers/, where you can read more about this position and express your interest in up to four jobs. Upon expressing your interest, you will be taken to MyLINK, which allows you to submit your resume and job rankings and provide basic information about yourself.

What to Expect Next

After you express interest for up to four positions on cia.gov/careers, a CIA recruiter may contact you for further discussion if your qualifications meet our needs. See the MyLINK FAQs on our website for more information.

About the Agency

We are the Nation's first line of defense, and we have a mission for you. Join us as we leverage the power of information to keep our Nation safe by collecting foreign intelligence, producing objective all-source analysis, conducting covert action at the president's direction, and safeguarding secrets that protect the United States. Our workforce is our strength. CIA is a place that values people with different backgrounds and perspectives. The goal being to create a community that fosters a sense of belonging in a way that enriches officers and empowers them to advance CIA's mission. Read more about life at CIA here: https://www.cia.gov/careers/working-at-cia/