Customs Automation Jobs in San Francisco, CA

You'll be hands-on with AI, automation, and developer tooling while ensuring our customers receive fast, accurate, and deeply technical support.

…systems, dashboards, and ship solutions Customer Obsession: a passion to deliver a high-quality customer experience Systems

…do this by understanding the customer, the business, and the technology.

Use AI and automation to improve partner-related support workflows and scale operations effectively.

…Computer to build foundational AI automations, custom skills, and workflows that run IT at scale

You have built automations before. You want face time with customers. You are not satisfied with “it just works that way.”

…initial focus will be building customer relationships and turning them into real-world deployments.

Lifecycle Marketing & Automation Build automated email nurtures across signup, activation, conversion, retention

Comfort with light automation or no-code tools.

You’ll use AI-native automation and agentic tools to accelerate research, analysis, prototyping and execution.

You’ll own the customer success strategy and operating model, lead CSMs across customer segments, and be accountable for gross and net revenue retention across the

You’ll use complex customer cases to uncover recurring problems, then deliver product, automation, self-service, and support-process improvements.

…with deep context about our customers to find the opportunities worth acting on, and then puts agents to work: automating