Customer Support Lead Jobs in San Francisco, CA

The owner of customer support end to end, and the person who builds Pocket's community from here.

behind their functions: Lead the Customer Support and Technical Support leaders, who together lead the customer support, technical

As Customer Success Lead at Perplexity, you’ll lead the team responsible for helping enterprises adopt Perplexity Computer and our API products, turning adoption

Your Role As our Support Operations Lead, you'll build the infrastructure and processes that enable our support team to deliver

You'll lead our global support function, our technical support teams, and continuously build and improve the systems that power the customer experience.

As a Customer Support Engineer, you will be working with our customers on building world-leading AI applications across a broad set of verticals including retail

Lead customer training and enablement sessions. Support the rollout of new Foresight features and products.

…and resources that help our customers execute on their AI transformation journey.

Lead executive engagement and customer escalations.

…new capabilities firsthand, listen to customers and work with Product and customer-facing teams to keep education relevant as their needs change.

Lead thought leadership and content strategy, using practical education, demos, and customer stories to show how SMBs can put AI to work and achieve

…originate loans, process payments, and support customers through some of their most important financial decisions.

About us Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The