Customer Support Lead Jobs

The owner of customer support end to end, and the person who builds Pocket's community from here.

…you will have: As Technical Customer Support Lead based out of our London office, you'll run the TCS team day to

Customer Support (m/f/d), you’ll lead our team of customer support specialists and take real ownership of how customer support runs at Pliant.

As Customer Success Lead at Perplexity, you’ll lead the team responsible for helping enterprises adopt Perplexity Computer and our API products, turning adoption

Your Role As our Support Operations Lead, you'll build the infrastructure and processes that enable our support team to deliver

experience in Customer Support, Technical Support, or a customer-facing role, preferably in B2B SaaS Strong written and verbal communication

…5+ years of experience coaching/ leading Customer Service teams and managing performance Experience

Experience supporting both US and UK/EU customers.

As a Customer Support Engineer, you will be working with our customers on building world-leading AI applications across a broad set of verticals including retail

Experience building and leading a logistics or product support team, including hiring and developing junior logisticians.

Lead the team delivering exceptional technical support to global Locus Robotics customers and help scale a world-class support organization.

You’re welcome to bring in support when it serves the work, and you can build and lead a team as the function grows.