Customer Success Manager Ads Solutions Jobs in San Francisco, CA

customer success, consulting or a related client-facing role.

Team: Customer Success, working alongside Account Managers, Solutions Engineers and Support Engineering Reports

…shape and lead a growing Customer Success and Account Management team.

You will work closely with Customer Success Managers and cross-functional partners to ensure successful advertiser outcomes after the sale, while maintaining

You will work closely with Customer Success Managers and cross-functional partners to ensure successful advertiser outcomes after the sale, while maintaining

Partner with Customer Success Managers and measurement stakeholders to support campaign success, learning agendas, renewals, and expansion.

Partner with Account Managers to support seamless post-sale transitions, campaign success, renewals, and expansion.

Role Overview As a Majors Customer Success Manager, you’ll lead AI implementation, adoption and change management for Harvey’s

…work closely with Client Partners, Customer Success Managers, Product, Engineering, Policy, and Operations teams to remove technical blockers, accelerate

Proficiency in using Customer Relationship Management (CRM) and Customer Success (CS) tools (e.g., Salesforce, Gainsight, Zendesk) to manage workflows

Experience turning customer insights and performance evidence into persuasive case studies, solutions content, or educational resources.

…work closely with Client Partners, Customer Success Managers, Product, Engineering, Policy, and Operations teams to remove technical blockers, accelerate

…work closely with Client Partners, Customer Success Managers, Product, Engineering, Policy, and Operations teams to remove technical blockers, accelerate