Customer Success Executive Jobs in San Francisco, CA

The Customer Success Director will own a book of accounts post-sale through renewal and expansion.

About the role Mintlify is hiring a Customer Success Manager to own the health, retention and growth of a book of Enterprise customers: companies

About the Role Customer success is one of the most important functions at Luthor.

You’ll be the first line of defense for our customers and the voice of the customer to the rest of the team!

Role Overview At CodeRabbit, we seek an exceptional, passionate Director of Customer Success Management to join our growing customer success organization

You’ll own the customer success strategy and operating model, lead CSMs across customer segments, and be accountable for gross and net revenue retention across the

Lead executive engagement and customer escalations.

As our dedicated Customer Success Manager for Enterprise Tech Customers you’ll be their partner and trusted advisor helping them harness the full potential of all

Responsibilities Execute the Enterprise customer success strategy developed by leadership Serve as a primary point of contact

The Head of Implementation & Customer Success is responsible for ensuring complex deployments are executed successfully, customers achieve measurable outcomes

a Customer Success Strategy & Operations Manager to help us deliver customer value and reach.

You'll own and build the Customer Support and Success function: the playbook, the tooling, the relationships, and the metrics.

Who we're looking for You have around 2–3+ years in customer success, implementation, account management, or a similarly hands-on customer-facing

and team Evangelize Stripe customer success stories and customer success systems and processes Articulate and drive customer use cases, customer