Bilingual Member Services Agent I Jobs in San Francisco, CA

…net-new capability — a new agent architecture or self-service tooling — using a live customer as the design partner.

Own agent behavior and capabilities end-to-end, from user-facing products and interfaces to backend services.

Build a new-subscriber onboarding agent that activates service, ports numbers, configures devices, and reduces early-life churn.

Nice to have Experience with agent harnesses and coding agents as subjects of training and evaluation.

Today, our agents already enable citizens to access social services, report fraud, and understand complex government systems.

…net-new capability — a new agent architecture or self-service tooling — using a live customer as the design partner.

We're hiring a Member of Technical Staff, Program Manager to lead complex engineering programs that span teams and systems.

between people and agents.

…net-new capability — a new agent architecture or self-service tooling — using a live customer as the design partner.

…hiring an AI Prompt & Agent Developer to own behavioral slice(s) of our voice agents.

…in architecting and implementing scalable agentic systems Hands-on experience using at least one agentic framework

…net-new capability — a new agent architecture or self-service tooling — using a live customer as the design partner.

…primitives to securely power AI-driven agentic experiences on