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Financial Controller

Pylon
San Francisco, CA
Full Time
Compensation
$210,000–$240,000/year

Job Description

At Pylon, we're building the future of B2B Post Sales.

We're building the all-in-one B2B post-sales support platform powered by conversational data and layered with intelligence to help our customers run their operations in real-time.

We're backed by a16z, BCV, General Catalyst, Y Combinator.

Currently more than 1300+ companies including Linear, Cognition (makers of Devin), Modal Labs, and Incident.io run their support and customer success workflows with Pylon. You'll also find us on the Enterprise Tech 30 List.

Company

  • Series B, $51M raised

  • Backed by a16z, BCV, General Catalyst, Y Combinator

  • 100+ employees

  • Offices in San Francisco and NYC (London coming soon!)

The Role

We're hiring Pylon's first Controller. This is a high-impact, foundational role. You'll own all aspects of accounting, oversee relationships with third-parties, and support the business as we scale from Series B and beyond. The role reports to the VP of Finance.

What You'll Do

  • Financial Reporting: Own month-end close processes, consolidations, and financial statement preparation in accordance with GAAP

  • Accounting Operations: Oversee processes including AR (Order-to-Cash) and AP (Procure-to-Pay), partnering closely with sales, rev ops, legal, and operations teams

  • Systems & Infrastructure: Implement and own the systems that will enable the business to scale (from ERP to reporting infrastructure)

  • Controls & Audit Readiness: Design and implement robust internal controls and establish audit-ready processes

  • Automation: Leverage AI agents and automation to reduce manual workflows such as transaction categorization and reconciliations

  • External Relationships: Manage relationships with auditors, tax advisors, and banking partners

Requirements

  • Professional experience in a Controller or Senior Accounting Manager role at a high-growth venture-backed start-up

  • Experience owning a full-cycle close process and audit process

  • Experience building or improving systems and processes from the ground up, not just inheriting a mature function

  • Deep technical accounting knowledge including ASC 606 and multi-entity consolidations

  • CPA required

Nice to Haves

  • Prior public accounting background

  • First-audit experience

  • ERP implementation or migration experience

This Role Might NOT Be For You If

  • You want a team from day one; you’ll build the team as we scale

  • You prefer steady-state maintenance over building and improving processes

  • You don’t love being in the details

Our perks

🚆 Commuter benefits

🌱 Parental leave

🏝️ 14 company holidays + unlimited PTO

🗺️ Annual offsite

🍽 Lunch, dinner, and snacks at the office

🏋️ Fitness stipend

 

More about Pylon

Funding: Series B led by a16z and BCV ($51M total raised)

Founders: Advith Chelikani, Robert Eng, and Marty Kausas

Team: Currently 100+ and growing!

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Job Details

Department
Operations
Category
Business & Finance
Employment Type
Full Time
Location
San Francisco, CA
Posted
Compensation
$210,000 - $240,000 per year

About Pylon

Pylon is the modern alternative to Zendesk, optimized for B2B. We bring together everything a post-sales team needs including a ticketing system, B2B omnichannel integrations (Slack Connect, Microsoft Teams), modern chat widget, AI knowledge base, AI agents, account intelligence, customer marketing, and more.

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Financial Controller
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