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Shift Lead (Key Holder)

Sandbox VROperations
Pay
$16.8/hour
Work mode
On-site
Part Time
Experience
1+ yr
Senior

Salt Lake City, UT at a glance

Rent
#28 of 51
$1,320/mo-16% vs US avg
Weather
#49 of 51
137 mild days70 hot · 74 cold
Income tax
#29 of 51
4.5% top rateUtah

What you need

Tech

VR systemsiPadsbody trackers

Experience

  • 1+ yr retail/hospitality leadership

What you'll do

  • Greet and guide VR guests
  • Maintain spotless store standards
  • Open/close store, manage audits
  • Coach and train new hires
Who We Are:
We’re Sandbox VR, the most advanced virtual reality experience in the world. Our mission is to bring people closer together through world-class immersive adventures—whether that’s surviving a zombie apocalypse or battling on the high seas. Since 2017, we’ve led the industry in location-based VR. Join us and help build the future of entertainment!
 
Interested in working at Sandbox VR? Sneak peek of our store experience HERE.
 
 

What You Will Be Doing:

  • Create Unforgettable Guest Moments
  • Greet guests with energy and invite them into an exciting, welcoming environment
  • Guide guests through the VR journey: arrival, gearing up, gameplay, and wrap-up
  • Proactively share offers (F&B, repeat visits, gift cards) to boost engagement
  •  
  •  Be a Tech & Experience Expert
  • Master our proprietary tech and keep gear calibrated
  • Troubleshoot issues smoothly and provide real-time, light-hearted updates to guests
  • Communicate with management and tech support when issues arise, clearly and quickly 
  •  
  • Keep Things Running Smoothly
  • Maintain a spotless, high-energy store that meets Sandbox VR standards
  • Sanitize gear thoroughly and display materials/gift cards to brand expectations
  • Prepare iPads, body trackers, and gear before and after every session 
  •  
  • Shift Leadership & Coaching
  • Open/close the store, manage daily audits, break schedules, and labor spend
  • Run shift check-ins, coach in real time, and train new hires
  • Ensure team performance, morale, and guest service standards remain high
  • What We Are Looking For:

  • Egoless & Coachable: You take feedback well and pitch in wherever needed
  • Adaptable & Proactive: You’re resourceful, self-driven, and good with change
  • Team-Focused: You stay positive and celebrate group wins
  • Reliable: On time, in uniform, and ready to shine
  • Physically Able: On your feet, some lifting (up to 40 lb), occasional stairs
  • Weekend Availability: Required
  • Leadership: 1+ year in retail/hospitality leadership
  • Benefits

  • Paid sick time + 401(k) match
  • Commuter benefits (transit + parking)
  • Referral bonuses + employee discounts
  • Free VR sessions + guest review bonus
  • Note: Evening and weekend availability may be required depending on the business’ needs.

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    About Sandbox VR

    Sandbox VR is the future of entertainment. With over 50 global combined retail and franchise locations, the most advanced VR technology, premium AAA experiences developed in-house, and an exclusive Netflix collaboration, we’re the most successful and fastest growing location-based virtual reality company on the planet. And, with over $60M raised by investors including a16z, Alibaba, Justin Timberlake, Katy Perry, and Kevin Durant, we are continuing our path to rapid growth. Interested in own the future of entertainment? Learn more about franchise opportunities: https://franchise.sandboxvr.com/?utm_source=linkedin&utm_medium=organic-social&utm_campaign=link_in_bio&utm_content=corp

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