
Staff Software Engineer, Agent Systems and Product Quality
Job Description
What we're building
Enterprise marketing still runs through agencies because launching one campaign means coordinating specialists across Marketo, HubSpot, Meta, LinkedIn, CMSs, and a dozen other systems. It takes weeks.
CharacterQuilt uses computer-use agents to do that work inside the software companies already use. A campaign that took three months can now ship in two days. We raised $13M and were one of the fastest-growing companies in YC's P26 batch.
The role
You'll own agent quality across CharacterQuilt.
That means the agent architecture, the evaluation system, and the product loop that turns customer feedback into better behavior. The goal is not a better demo. It is agents that reliably create and deploy real work inside real enterprise systems.
What you'll own
- Agent architecture across planning, browser use, tools, context, skills, and verification.
- Evaluations built from real customer failures, not synthetic benchmarks.
- Quality across creative, documents, websites, emails, and campaign deployment.
- The boundary between model judgment and deterministic software.
- The technical bar for a growing agent-systems team.
You might be a fit if
- You've shipped production agents, applied AI systems, or developer tools.
- You know how to turn failures into useful evaluations and product changes.
- You have unusually high standards for both engineering and the end product.
Five days a week in Union Square. $250K to $350K base plus 0.5% to 3% equity. We do not sponsor US visas.
Interview Process
1. A founder conversation about the agent systems you have shaped and the work you want to own next.
2. A focused technical screen on a real agent-quality and verification failure.
3. A systems deep dive covering context, skills, tools, browser state, evaluations, approval, and feedback loops.
4. A paid two-day onsite work trial on a bounded agent-system and evaluation project.
5. Senior references and a direct offer conversation with the founder.
The process is designed to create shared evidence. We will share the purpose and rubric for every stage. The paid work trial gives both sides a concrete view of the work, the code, the pace, and the relationship.
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Job Details
- Category
- Software
- Employment Type
- Full Time
- Location
- New York, NY
- Posted
- Compensation
- $250,000 - $350,000 per year
About CharacterQuilt
Marketers today don’t actually do much marketing at all. Today, over 80% of time spent on launching a marketing campaign is actually ops work: tweaking automation flows in Pardot, configuring audiences in LinkedIn, or wiring HTML emails in Marketo. CharacterQuilt is AI infrastructure for marketing teams: a brain that learns your brand, and agents that operate your existing tools. Marketing campaigns that used to take 3 agencies, 10 tools, and 6 weeks are now being built, designed, and deployed from CQ in an hour. Customers submit a brief like they would send to a human teammate or marketing agency, and they get back fully designed and deployed campaigns. Teams like 1upHealth, ABC Fitness, and Emplifi use us to: 1-) Build segments/audiences faster 2-) Create on-brand creative (AI is terrible at staying on-brand) 3-) Deploy campaigns automatically into HubSpot, WordPress, LinkedIn etc. We replicate your brand guidelines, deeply understand past campaigns, and work inside your systems. If you run demand gen or lifecycle at a B2B/B2C company and want to ship campaigns faster, send us a brief and we’ll build it in 15 minutes.
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