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Staff Software Engineer, Agent Infrastructure and Reliability

Compensation
$250,000–$350,000/year

Job Description

What we're building

Enterprise marketing still runs through agencies because launching one campaign means coordinating specialists across Marketo, HubSpot, Meta, LinkedIn, CMSs, and a dozen other systems. It takes weeks.

CharacterQuilt uses computer-use agents to do that work inside the software companies already use. A campaign that took three months can now ship in two days. We raised $13M and were one of the fastest-growing companies in YC's P26 batch.

The role

You'll set the architecture and reliability bar for the infrastructure that runs every CharacterQuilt agent.

This is not a narrow platform role. You'll own the system from Postgres and the filesystem through workers, sandboxes, authenticated browsers, and the product state customers see.

What you'll own

  • Worker and sandbox orchestration that stays correct through crashes, retries, and timeouts.
  • Durable execution, idempotency, recovery, and observability for consequential agent actions.
  • Browser profiles, credentials, tenant isolation, and authenticated session reliability.
  • The API, CLI, and MCP surfaces around our agent runtime.
  • A simpler system and a higher engineering bar as the team grows.

You might be a fit if

  • You've owned production distributed systems, developer infrastructure, or browser automation.
  • You can debug across application code, databases, queues, networks, and filesystems.
  • You want staff-level scope without staff-level distance from the work.

Five days a week in Union Square. $250K to $350K base plus 0.5% to 3% equity. We do not sponsor US visas.


Interview Process

1. A founder conversation about the most consequential systems you have owned and what you want from your next company.

2. A focused technical screen on a real partial-failure problem.

3. An architecture deep dive covering agent execution, authenticated browser state, publication, observability, and recovery.

4. A paid two-day onsite work trial on a bounded, production-shaped systems problem.

5. Senior references and a direct offer conversation with the founder.

The process is designed to create shared evidence. We will tell you what each stage measures. The work trial is paid, scoped safely, and gives you the same chance to inspect us that we have to inspect your work.

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Job Details

Category
Software
Employment Type
Full Time
Location
New York, NY
Posted
Compensation
$250,000 - $350,000 per year

About CharacterQuilt

Marketers today don’t actually do much marketing at all. Today, over 80% of time spent on launching a marketing campaign is actually ops work: tweaking automation flows in Pardot, configuring audiences in LinkedIn, or wiring HTML emails in Marketo. CharacterQuilt is AI infrastructure for marketing teams: a brain that learns your brand, and agents that operate your existing tools. Marketing campaigns that used to take 3 agencies, 10 tools, and 6 weeks are now being built, designed, and deployed from CQ in an hour. Customers submit a brief like they would send to a human teammate or marketing agency, and they get back fully designed and deployed campaigns. Teams like 1upHealth, ABC Fitness, and Emplifi use us to: 1-) Build segments/audiences faster 2-) Create on-brand creative (AI is terrible at staying on-brand) 3-) Deploy campaigns automatically into HubSpot, WordPress, LinkedIn etc. We replicate your brand guidelines, deeply understand past campaigns, and work inside your systems. If you run demand gen or lifecycle at a B2B/B2C company and want to ship campaigns faster, send us a brief and we’ll build it in 15 minutes.

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Staff Software Engineer, Agent Infrastructure and Reliability
CharacterQuilt
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