Rulebase
Rulebase offers an AI-driven platform designed to automate quality assurance and compliance monitoring across customer interactions, particularly within financial services. The platform reviews every interaction in real-time, flagging legal risks, compliance breaches, and high-risk issues before they escalate. It supports dispute tracking using built-in regulatory rules and provides automated categorization of customer complaints to help identify recurring pain points.
About the Company
Customer conversations are the heartbeat of any service business. But as teams grow and interactions scale across channels, it becomes nearly impossible to know what's actually happening on the front lines. Quality slips. Issues go unnoticed. Customer trust erodes quietly.
Rulebase gives modern support teams the visibility and confidence they’ve always needed. We’re building a real-time QA and insight platform that watches every call, chat, and email. It surfaces moments that matter, guides agents as they work, and helps teams understand and improve the customer experience as it happens.
With a live intelligence engine that never misses a detail, we help companies run sharper operations and deliver better service without scaling linearly.
If you care about building systems that support people doing hard, high-stakes work, and you want to work with a focused, experienced team on problems that actually matter, join us.
Tech Stack
Python, React, Electron JS.
Founders
Co-Founder & CEO of Rulebase. Previously Lead Product Designer at Gatherwell, where he guided the company from startup through its successful acquisition by Jumbo PLC. Later joined Microsoft, developing their virtual communication platform for hospitals. Combines 6+ years of product design experience with an Economics degree, bringing both business and technical expertise to enterprise software
Chidi, Co-founder & CTO at Rulebase, has over 7 years of experience. He built Buzz, an early open-source speech-to-text tool with >300k downloads and >12k GitHub stars. With experience building systems for Goldman Sachs' wealth management and Nigerian fintechs like Eyowo, he leverages his fintech and voice AI expertise to lead technology at Rulebase.
Open Positions at Rulebase (1 Jobs)
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