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San Mateo, CA, USAFounded 20153+ employeesPrivate
$107M raisedSeries B+· last: undisclosed (Nov 2025)· 7 rounds

Backed by the world’s top AI leaders and trusted by the largest global brands, Netomi is the leader in customer experience AI for enterprises. Netomi provides multimodal and omnichannel Sanctioned Generative AI, ensuring brand-safe conversations at scale with built-in AI governance controls for accuracy, security, and data privacy. Our innovative AI deployment guarantees cost savings, operational efficiencies, and boosts in customer satisfaction, loyalty, revenue, and profitability.

Founders

YC W16

Hiring Pitch

Netomi's AI enables self-driving customer care for companies like HP, Westjet, Singtel and more. By autonomously resolving over 70% of support tickets on email, chat, messaging, social and voice, companies using Netomi reduce support costs, boost customer happiness, enhance agent productivity and automate up-sell.

Tech Stack

Machine Learning, NLP, Deep Learning

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