Vp Of Services Customer Success Support Jobs in Hawthorne, CA

customer health and revenue (retention, realization, expansion, or collections), not just project delivery 5+ years supporting customers on a technical

or service PREFERRED SKILLS AND EXPERIENCE: Experience supporting customers with in-motion, fleet, field, or similarly

Customer Success is the post-sale owner of the customer relationship where they are the single name on a book of enterprise accounts from contract signature through

Customer Success is the post-sale owner of the customer relationship, where they are the single name on a book of enterprise accounts from contract signature through

identify and close opportunities for customers to expand their use of Starlink across hardware, service, data, and products Build hardware and service

service, data, and products Build hardware and service forecasts that leadership can rely on, accounting for differences in customer demand and execution

You will manage Customer Success Managers, Leads, and Specialists and be accountable for the performance and growth of the existing book.

…strong IT technical skills, excellent customer service, and strong organizational skills.

to public facing systems where customers can join our Starlink network globally.

customer service principles.

Success in this role will require strong communication skills, sourcing intuition and best practices, and commodity management experience to systematically grow

The Enterprise Customer Success team serves as the point of contact for customers from contract signature, through successful activation, ensuring all contract

The role supports omnichannel marketing managers by leading logistics and operations with vendors in the field, ensuring successful execution, high compliance with

…commercial collaborations with adjacent products, services, industries, and affiliate channels.

The success of the missions at SpaceX depends on the software that you and your team produce.