Remote Team Lead Customer Support M F D Jobs

As a Customer Support Specialist, you are the operational backbone of Pliant.

Coordinate multi-team projects where Support is a stakeholder: migrations, deprecations, launches, and customer-specific rollouts

, marketing lead, design lead, and 2 engineers.

As (Senior) Product Manager - Member Management (m/f/d), you will own how members - and increasingly AI agents - access Pliant.

The "(m/w/d)" in the title signals that this engagement is open to people of all genders (male / female / diverse).

Support: Triage and escalate issues. You'll advocate for clients and hold teams accountable for resolution timelines.

f/d), you’ll be a key technical consultant and enabler for our customers and partners, helping them successfully adopt and scale Pliant’s platform.

Represent the Solutions Engineering team in strategic, executive-level customer conversations as needed.

Demonstrated experience selling or supporting sales to international defense, intelligence, or government customers.

You know the customer and market cold, can build positioning and messaging, and have influenced Product strategy, not just supported

At least two (2) years of experience leading engineering teams as a people manager or technical lead with formal leadership

, and support customer engagement and growth in RF and Comms domains.

We're excited to share more about the Customer Success Advisor, Renewals role and our team.

You can lead complex cross-functional work across Product, Growth, Sales, Customer Success, Research, and Creative without formal

Engineer remote (m/f/d) to strengthen our Support Engineering team by owning the technical investigation and