Club Operations Manager

About the position: This position is located at the Top of the World Club in Pituffik Space Base, Greenland. The Area of Consideration for this vacancy announcement is US Citizens and legal US residents who are residing within the commuting area of Pituffik SB, Greenland. Legal U.S. residents must possess a social security number. This position is Regular Full Time.

Major Duties

Duties and Responsibilities Assists the Club Manager in the economic and efficient operation of the Top of the World Club. Ensures member satisfaction by resolving complaints and other issues in regards with club membership accounts and comment cards. Maintains work order and property maintenance logs in accordance with AF directives. Submits AF Form 332's and performs follow-ups weekly. Serves as the vehicle control officer for the facility, maintaining all club vehicles logs, reports, and mileage. In addition, incumbent schedules vehicle maintenance based on AF requirements. Responsible for time and attendance of Club employees using the Services Employees Time System (SETS) program. Responsible for DRAM Shop and Food Handler's Training. Prepares and submits payroll for Club employees: ensuring timecards are processed in a timely manner and that the information is accurately processed before submitting to the Peterson SFB Accounting Office. Screens calls and visitors. Prepares and safeguards receipts. Prepares daily cashier's reports, daily activity reports, and may prepare and consolidate daily activity reports. Prepares and maintains a daily financial spreadsheet for the Club Manager. Assists the Club Manager with special membership affairs, including the marketing and advertisement of these programs. For those affairs, the incumbent of this position must choose a date, establish spending budget, plan the menu selection, order decorations, schedule employees, supervise the event, and draft/submit to the Manager an after action plan with recommendations based on the success or failure of the event and the financial impact to the Club. Oversees the Bar staff and supervises the Kitchen Operations Manager. Assists, directs, and reviews the work of subordinates and evaluates their work performance. Approves and disapproves subordinates sick leave, annual leave, or any other type of absences from work. Assists the Manager with the Club's annual budget including, Bar and Kitchen operating expenses. Orders bar equipment and supplies and conducts monthly inventories. Incumbent is responsible for coordinating and approving the ordering of equipment and supplies for the kitchen with the Kitchen Operations Manager based on menu planning, budget, and events. Helps the Kitchen Operations Manager with kitchen inventory. Executes and documents machines pay outs using standardized AF software. Position is position of trust. Performs other related duties as assigned. If interested in this position please preview the online application: https://apply.usastaffing.gov/ViewQuestionnaire/13065612

Qualifications

Who May Apply: Open to everyone. Applicants will be categorized by preference(s) and/or priority consideration eligibilities. An applicant's eligibility will be determined based on eligibility claimed in the questionnaire and proof of eligibility MUST be provided with application by the closing date, 10/09/2026 The Area of Consideration for this vacancy announcement is US Citizens and legal US residents who are residing within the commuting area of Pituffik SB, Greenland. Legal U.S. residents must possess a social security number. Business Based Action Outside Applicant Veteran Spouse/Widow/Parent of Veteran Transition Hiring Preference In order to qualify, you must meet the experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application. Qualifying Experience: General Experience: Proven progressive responsibilities in administrative, professional, technical or other work which has provided a general knowledge of management principles and practices, or progressively responsible experience in one or more of the functions managed by an operations manager. Specialized Experience: In addition to the general experience, applicants must have specialized experience gained working in a government or civilian club, restaurant, or institutional feeding facility. The experience may include responsibility or supervision over at least one phase of club management operations. Proficiency using the Club's Employee Time System (SETS), Microsoft Word, PowerPoint, Excel, Outlook, ALOHA, and FoodTrak is highly desirable.

Education

Some federal jobs allow you to substitute your education for the required experience in order to qualify. This position does not allow for education substitution in order to qualify. FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet the requirements. You must show proof the education credentials have been deemed to be at least equivalent to that gained in conventional U.S. education program. It is your responsibility to provide such evidence when applying.

Promotion Potential

NF-None

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.Once the announcement has closed, a review of your application package (resume, supporting documents, and responses to the questionnaire) will be used to determine whether you meet the qualification requirements listed on this announcement. If you are minimally qualified, your resume and supporting documentation will be compared against your responses to the assessment questionnaire to determine your level of experience. If, after reviewing your resume and/or supporting documentation, a determination is made that you have inflated your qualifications and/or experience, you may lose consideration for this position. Please follow all instructions carefully when applying, errors or omissions may affect your eligibility. You should list any relevant performance appraisals and incentive awards in your resume as that information may be taken into consideration during the selection process. If selected, you may be required to provide supporting documentation. To better expedite the hiring process, we recommend including full contact information (name, address, phone number, email, etc.) for professional and personal references on your resume.

Benefits

View benefits details ↗

Who Can Apply

• Open to the public

Required Documents

Your resume and supporting document will be evaluated against the qualifications of the position. The documents you are required to submit vary based on the eligibility you are claiming (i.e., applying as a Military Spouse Preference - MSP, applying as a veteran, applying as a current federal employee, etc.). The below documents are required and must be submitted with your application: Immunizations Resume Please provide your most recent immunizations record. Any additional required immunizations should be completed during the onboarding process. Your resume may be submitted in any format and must support identified the general or specialized experience described in this announcement. If your resume includes a photograph or other inappropriate material or content, it will not be used to make eligibility and qualification determinations and you may not be considered for this vacancy. Other accepted documents to support a qualification and/or claimed preference/priority eligibility may include: Cover Letter DD-214/ Statement of Service Diploma/ GED Disability Letter (VA) License AF 2545 Notification of Personnel Action Immunizations PCS Orders Professional Certification Proof of Marriage Status Resume Separation Notice (RIF) SF-50/ Notification of Personnel Action Transcript As described above, your complete application includes your resume, your responses to the online questionnaire, and supporting documents which prove your eligibility to apply. If you fail to provide these documents, you will be marked as having an incomplete application package and you will not be considered any further. NOTE: Documents submitted as part of the application package to include supplemental documents, may be shared beyond the Human Resources Office. Some supplemental documents such as military orders and marriage certificates may contain personal information for someone other than you. You may sanitize these documents to remove another person's personal information before you submit your application. You may be asked to provide an in-sanitized version of the documents if you are selected to confirm your eligibility.

How to Apply

To apply for this position, you must complete the online questionnaire and submit the documentation specified in the Required Documents section above. The complete application package must be submitted by 11:59 PM (EST) on 10/09/2026 to receive consideration. To begin, click Apply to access the online application. You will need to be logged into your USAJobs account to apply. If you do not have a USAJobs account, you will need to create one before beginning the application. Follow the prompts to select your resume and/or other supporting documents to be included with your application package. You will have the opportunity to upload additional documents to include in your application before it is submitted. Your uploaded documents may take several hours to clear the virus scan process. After acknowledging you have reviewed your application package, complete the Include Personal Information section as you deem appropriate and click to continue with the application process. You will be taken to the online application which you must complete in order to apply for the position. Complete the online application, verify the required documentation is included with your application package and submit the application. You must re-select your resume and/or other documents from your USAJobs account or your application will be incomplete. It is your responsibility to verify that your application package (resume, supporting documents, and responses to the questionnaire) is complete, accurate, and submitted by the closing date. Uploaded documents may take up to one hour to clear the virus scan. Additional information on how to complete the online application process and submit your online application may be found on the https://help.usastaffing.gov/Apply/index.php?title=Applicant . To verify or check the status of your application, log into your USAJobs account (https://my.usajobs.gov/Account/Login), all of your applications will appear on the Welcome screen. The Application Status will appear along with the date of your application was last updated. For information on what each Application Status means, visit: https://www.usajobs.gov/Help/how-to/application/status/ .

What to Expect Next

If you provided an email address, you will receive an email message acknowledging receipt of your application. Your application package will be used to determine your eligibility, qualifications, and quality ranking for this position. If you are determined to be ineligible or not qualified, your application will receive no further consideration.

Other Information

Male applicants born after December 31, 1959, must complete a Pre-Employment Certification Statement for Selective Service Registration. All Federal NAF employees are required by PL 104-134 to have salary payments made by electronic funds transfer/direct deposit. Probationary period may be required. Selection is subject to restrictions resulting from hiring preferences and priority consideration eligible. LQA is not authorized. Post Hardship is authorized for Regular Full Time employment category.

About the Agency

Thank you for considering employment with Air Force Services Non-Appropriated Funds (NAF). Pituffik Space Base is the United States Air Force northernmost base, located 750 miles north of the Arctic Circle in the Island of Greenland and is the home of the 821st Air Base Group, the 12th Space Warning Squadron, and the Ballistic Missile Early Warning Site. Pituffik's Arctic pristine preserved environment includes icebergs in the North Star Bay, Saunders and Wolstenholme Islands, a polar ice sheet, and the Wolstenholme Fjord; the only place on earth where four active glaciers join together! Greenland culture is a blending of traditional Inuit (Eskimo) and Scandinavian culture, currently under the jurisdiction of Denmark. The installation offers amenities such as a bowling center, the Top of the World Club, fitness center, postal office, dining hall, Lodging, creativity room, a chapel, hospital, base exchange, barber shop, commissary, laundry/dry cleaning, and a recreation center equipped with a coffee bar and a movie projection room where you can watch the many free movies available, in the big screen. You can hike the glaciers, ride a dog sled during the Armed Forces Day events, take Danish language lessons, find and polish unique rocks for jewelry at the recreation center, snowboard on North Mountain, ski on Pituffik mountain, and participate in the Dundas golf tournament during the summer months, or simply enjoy the breathtaking landscape!