Maximo Designer

Location: Ottawa, Canada
In fast changing markets, customers worldwide rely on Thales. Thales is a business where brilliant people from all over the world come together to share ideas and inspire each other. In aerospace, transportation, defence, security and space, our architects design innovative solutions that make our tomorrow's possible.

OTTAWA, ON., (CAN.), Hybrid

Thales has a vacancy for a Maximo Designer to set up and configure our IBM Maximo Asset Management tool for the AJISS program. The Maximo application has been set up within AJISS following the technical specifications in the contract, however more work is needed to refine the configuration to suit the needs of our teams on the waterfront. Once the initial setup is deployed into production, this role will evaluate/implement change requests, support users, and perform routine administration/maintenance of the system.

Regulatory Compliance Requirement

This position requires direct or indirect access to hardware, software or technical information controlled under the Canadian Export Control List and/or the US the Export Administration Regulations (EAR). All applicants must be eligible or able to obtain authorization for such access.

• Ability to update configurations such as fields, forms, lookups, and searches using Maximo’s configuration tools (Application Designer, Database Configuration, Conditional UI, etc.). Knowledge of Maximo’s security model, including security groups, user permissions, and authentication mechanisms.
• Basic understanding of SQL for queries and troubleshooting (knowledge of DB2, Oracle, or SQL Server environments advantageous). Awareness of integration management (setting up/lite troubleshooting of interfaces, web services, and external systems) is desirable but not required.
• Ability to conduct basic troubleshooting of application and integration issues, identifying root causes and either resolving or escalating as appropriate. Familiarity with report administration (e.g., BIRT Reports) desirable.
• Knowledge of Maximo automation / scripting. Updating the configured asset model to better support AJISS processes.
• Administer the application (patching, change/feature requests, support users)

• Bachelor’s degree in Information Technology, Computer Science, Engineering, Business Information Systems, or a related field (or equivalent work experience).
• Formal training or certification in IBM Maximo Asset Management/Maximo aviation (preferred but not strictly required).

• Minimum of 2-3 years’ experience administering IBM Maximo in a production environment.
• Demonstrated experience supporting an enterprise roll-out for IBM Maximo. Demonstrated experience supporting users in a helpdesk or super user capacity, handling day-to-day inquiries, issue resolution, and system troubleshooting.
• Experience in performing routine system administration tasks, including user account management, security group assignment, and role-based access control. Practical involvement with Maximo configuration: adding/modifying domains, managing classifications, creating/modifying application screens using Application Designer.
• Hands-on experience with workflow administration: activating, deactivating, and versioning workflows, as well as troubleshooting workflow failures. Familiarity with condition-based configurations, role assignments, and communication templates. Experience with data imports/exports, using Maximo Integration Framework (MIF) and/or tools such as Data Loader, is a plus.

• Strong analytical and problem-solving skills.
• Excellent verbal and written communication skills.
• Ability to document processes, procedures, configuration changes, and support knowledge base articles.
• Capable of training and supporting end users; acting as a liaison between technical teams and business stakeholders.
• Experience supporting system upgrades, applying Maximo fix packs, and performing basic system testing (UAT, regression).
• Exposure to Maximo industry solutions (e.g., Transportation, Utilities, Oil & Gas) is a plus.

What We Offer

Thales provides an extensive benefits program for all full-time employees working 24 or more hours per week and their eligible dependents, including the following: 

•Company paid Extended Health, Dental, HSA, Life, AD&D, Short-term Disability, Cancer Care Program, travel insurance, Employee Assistance Plan and Well-Being program.

• Retirement Savings Plans (RRSP, DCPP, TFSA) with a company contribution and a match to a DCPP, with no vesting period.

•Company paid holidays, vacation days, and paid sick leave. 

•Voluntary Life, AD&D, Critical Illness, Long-Term Disability.

•Employee Discounts on home, auto, and gym membership.

Why Join Us?

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The reference Total Target Compensation(TTC) market range for this position, inclusive of annual base salary and the variable compensation target, is between Total Target Cash 80,000.00 - 100,000 CDN Annual.

This reflects how companies in a similar industry and geographic region generally pay for similar jobs. This range helps the Company make pay decisions as one data point among many. Where a position falls within this range is also dependent on other factors including – but not limited to – the employee’s career path history, competencies, skills and performance, as well as the company’s annual salary budget, the customer’s program requirements, and the company’s internal equity. Thales may offer additional benefits and other compensation, depending on circumstances not related to an applicant’s status protected by local, state, or federal law.

AI

We use artificial intelligence–enabled tools as part of our recruitment process to support activities such as candidate discovery, résumé matching, and interview scheduling. These tools may help screen and assess applications and recommend potential matches based on the requirements within the job description.  All hiring decisions, including candidate evaluation, selection, and disposition, are made by human recruiters. Artificial intelligence does not make hiring decisions on our behalf.

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Thales provides an extensive benefits program for all full-time employees working 24 or more hours per week and their eligible dependents, including the following: 

• Company paid Extended Health, Dental, HSA, Life, AD&D, Short-term Disability, Cancer Care Program, travel insurance, Employee Assistance Plan and Well-Being program.

• Retirement Savings Plans (RRSP, DCPP, TFSA) with a company contribution and a match to a DCPP, with no vesting period.

• Company paid holidays, vacation days, and paid sick leave. 

• Voluntary Life, AD&D, Critical Illness, Long-Term Disability.

• Employee Discounts on home, auto, and gym membership.

Thales is an equal opportunity employer which values diversity and inclusivity in the workplace. Thales is committed to providing accommodations in all parts of the interview process. Applicants selected for an interview who require accommodation are asked to advise accordingly upon the invitation for an interview. We will work with you to meet your needs. All accommodation information provided will be treated as confidential and used only for the purpose of providing an accessible candidate experience.

This position requires direct or indirect access to hardware, software or technical information controlled under the Canadian Export Control List, the Canadian Controlled Goods Program, the Canadian Industrial Security Program, the US International Traffic in Arms Regulations (ITAR) and/or the US Export Administration Regulations (EAR). All applicants must be eligible or able to obtain authorization for such access including eligibility to the Canadian Controlled Goods Program and able to obtain a Canadian NATO Secret clearance.