Front Desk Ambassador

Join Archer as a Front Desk Ambassador and become the welcoming face of our San Jose headquarters. In this vital role, you will ensure a seamless, professional experience for all employees, guests, and partners by managing daily front desk operations, supporting workplace logistics, and collaborating with internal teams to maintain a high-functioning office environment. Reporting to the Head of Security, you'll help foster a positive and efficient workplace culture through hospitality, organization, and attention to detail.

Responsibilities of this Role:

• Serve as the first point of contact for investors, visitors and employees, managing check-ins and badge distribution
• Coordinate with facilities, security, and other internal teams to maintain smooth day-to-day operations
• Manage incoming mail, deliveries, and maintain office supply inventory
• Ensure the lobby and shared areas are clean, stocked, and presentable at all times
• Assist in planning and executing internal meetings, events, and office-wide communications
• Provide administrative support across teams including scheduling and guest logistics
• Uphold a high level of professionalism and customer service in all interactions
• Contribute to continuous improvements in office experience and workplace operations
• Support onboarding processes by preparing welcome materials and workspace readiness for new hires
• Collaborate with People and IT teams to resolve ad hoc needs for employees and visitors
• Verify visitor identity, issue visitor badges, and enforce escort requirements for vendors/guests
• Recognize and report tailgating or other physical security concerns
• Serve as front-line intake for badge issues (lost/forgotten, day passes), escalating as needed

Qualifications: 

• 3+ years of experience in a receptionist, office coordinator, or administrative support role
• Exceptional communication and interpersonal skills
• High level of professionalism, discretion, and customer service orientation
• Ability to multitask and remain organized in a dynamic, fast-paced environment
• Strong attention to detail and problem-solving abilities
• Proficiency in Google Workspace and standard office systems
• Exposure to or interest in investor relations is a plus
• Comfort working with access control/badge systems
• Discretion handling sensitive access and visitor information

Please note that this job description is intended to provide a general overview of the position and does not include an exhaustive list of responsibilities and qualifications

At Archer we aim to attract, retain, and motivate talent that possess the skills and leadership necessary to grow our business. We drive a pay-for-performance culture and reward performance that supports the Company’s business strategy. For this position we are targeting a base pay between $32.21/hr - $40.24/hr. Actual compensation offered will be determined by factors such as job-related knowledge, skills, and experience.

Archer is committed to working with and providing reasonable accommodations to job applicants with physical or mental disabilities, and those with sincerely held religious beliefs. Applicants who may require reasonable accommodation for any part of the application or hiring process should provide their name and contact information to Archer’s People Team at [email protected]. Reasonable accommodations will be determined on a case-by-case basis.