Director of Software Engineering – Marketplace

About You and The Role 

As the Director of the Marketplace engineering organization, you will lead the teams that connect customers and merchants to Zipline’s drone delivery network. This spans the Zipline app that consumers turn to every day to order meals that arrive hot, groceries without a trip to the store, and home essentials when in need. This also includes partner tools like how we integrate into restaurant kitchens, how we connect to retailers’ catalogs, and how we power on-demand fulfillment to enable checkout-to-delivery in as little as 10 minutes. The Marketplace org also builds tools to power customer support, services like pricing and prioritization, growth optimization, and the tooling to enable high-velocity engineering development for this team.

This is a rare chance to shape the software, organization, and operating model behind a delivery network built to give people more time. You will set direction across a broad product scope and tall technical stack, lead a fast-growing team, and ultimately turn an ambitious vision into a world-changing service.

What You'll Do 

• Lead and grow an A-team of software engineers and managers.
• Establish a clear technical and product strategy that balances near-term delivery with long-term velocity.
• Build reliable, scalable marketplace products and make sound decisions about architecture, platform investments, and technical debt.
• Partner closely with a small-but-might product team to build an uncompromising experience for consumers.
• Create strong operating rhythms to provide predictability and visibility for the rest of Zipline.

What You'll Bring

• A track record of leading and scaling product engineering teams that ship operationally-complex software.
• Strong technical judgment and the ability to guide architecture and execution to enable a lean team to get a lot done.
• Demonstrated experience building organizations, developing leaders, and attracting exceptional technical talent.
• Excellent product sense, prioritization skills, and cross-functional partnership.
• Comfort operating in ambiguity, leading the organization to find clarity amongst the chaos.

Nice to Have

• Experience with marketplace, e-commerce, pricing, or two-sided-platform products.
• Thought leadership on this new AI-driven way of building software.

What Else You Need To Know

Zipline is an equal opportunity employer and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws or our own sensibilities.

We value diversity at Zipline and welcome applications from those who are traditionally underrepresented in tech. If you like the sound of this position but are not sure if you are the perfect fit, please apply!