Remote Program Manager Customer Education Jobs

ABOUT THE TEAM The Scaled/Digital Customer Success team helps customers realize value from Mural through education, digital programs, and learning

Experience with de-escalation strategies, including customer relationship management.

We're looking for a strategic program manager to own these initiatives end to end.

TECHNICAL PROGRAM MANAGER, FIELD We're looking for our first Technical Program Manager to work with our largest enterprise customers

Experience building customer education programs or helping organizations adopt AI-enabled workflows.

CDRLs and presentations of program materials to relatively large technical teams and management, subcontractors, and customers.

value-add tooling that makes a managed endpoint worth more than a raw one.

We're looking for an Education Program Designer Contractor to build the customer education that helps CS teams succeed on our platform.

Workload Management: Manage multiple customers progressing through structured enablement while balancing program delivery and reusable content

…of the Staff Strategic Operations Program Manager for Go-to-Market (“GTM”) at Mercury.

You’ll manage your own cohort of specialists who are dedicated to managing customer interactions and operational tasks across key customer workstreams.

…from partners and Channel Account Managers to improve programs quarterly.

The Success Manager's primary goal is to translate product features into pedagogical value, empowering educators to improve student outcomes.

Distill and communicate customer needs and product feedback to Product Management, Engineering, Marketing, and Sales.

…role As a Partner Enablement Program Manager, you'll build and run the ElevenLabs partner academy for systems