Remote Parent Support Supervisor Jobs

About the role As a Customer Support Supervisor at Rippling, you will lead a high-performing team responsible for delivering exceptional

Job Description A bit about this role: The Supervisor manages the day-to-day operations of the Utilization

As a Supervisor, you are the person who makes that possible at scale.

As the supervisor for the TOC Coordinators, you'll lead a team of TOC Coordinators in serving as advocates for these patients, supporting

Willingness to provide additional support to higher acuity teens in the program.

Willingness to provide additional support to higher acuity teens in the program.

Willingness to provide additional support to higher acuity teens in the program.

Willingness to provide additional support to higher acuity teens in the program.

Qualifications 3-5 yrs total customer support experience, with minimum 1, ideally 2+ years as a team lead, supervisor

About the Role We're looking for a customer-obsessed, results-driven State Program Support Supervisor to lead the day-to-day operations

, Carrot Fertility reimbursement, and paid parental, medical and caregiver leave.

in TRICARE (including ECHO enrollment and prior auth workflows) Manage escalations from our prior authorizations vendor, Silna Support

benefits including​:​ 12 weeks of Paid Parental Leave, Carrot Fertility Benefits/Adoption/Surrogacy support, Back-up Child Care support Mental

Experience in a fast-paced environment, preferably a startup Proven experience working within Zendesk and other Customer Support

Model and support development and implementation of new workflows during rapid cycles of iteration Direct supervisor of palliative care clinical staff