Remote Manager Technical Support Jobs

…years proven effectiveness at leading Support teams responsible for hardware, software and cloud products.

Responsibilities Technical Support: Provide support for standard and custom deployments

…responsible for 2 functional teams: Technical Customer Support Representatives (TCSR) who respond to inbound customer cases and Field Support

…We’re looking for an experienced Manager to lead and develop our team of Technical Account Managers (TAMs).

success, implementation, technical support, or other complex technical customer environments.

success, implementation, technical support, or other complex technical customer environments.

…You'll Do Hire, coach, and support a team of Developer Advocates spread across the region.

Lead and support API Management and AI Goverance evaluations, including scoping API/AI use cases, LLM traffic management, and governance requirements

…initial customer deployment through ongoing support and fleet management.

The impact you will have: Manage large strategic accounts to provide high-touch support experience Project manage

Manage contractors and vendors by supporting selection, validation, and oversight, ensuring third-party work meets technical and safety requirements.

…with Channel leadership, Sales Enablement, Technical Enablement, and Technical Services, you will turn existing content and targeted new materials into practical

engineering buyers and non-technical executives.

…including conflict resolution and project management experience.

Support technical validation in live opportunities, including integration discussions, data migration considerations, security and process questions