Associate Account Director

Associate Account Director, EMEA- Germany

About the role

We're looking for an Associate Account Director to drive RetailNext's commercial growth across the EMEA region, with a focus on our expanding markets in Germany. This is an early-career commercial role for someone who wants to learn the full sales cycle from the inside — building pipeline, supporting deals end to end, helping existing customers grow, and lending a hand on marketing in-region.

You'll work directly with our regional sales leadership and partner closely with our Head of EMEA, who provides commercial and customer guidance across the region. The right person is hungry, organized, and proactive: comfortable picking up the phone, chasing leads, and creating commercial momentum without waiting to be asked. You're energized by closing the gap between a prospect and a customer, and you care about getting the details right.

This is a launchpad role for someone who wants a career in sales. You'll get broad commercial exposure in a fast-growing market, with real runway to grow into a quota-carrying sales role as you find your footing.

Reports to: Head of Sales (dotted line to Head of EMEA)

Location: Remote — based in Germany, with the right to work in-region

What You'll Do

Pipeline Generation & Outbound (core focus)

• Own targeted outbound outreach to identify, qualify, and book meetings with new prospects across Germany and Italy
• Research target accounts and build prioritized prospect lists aligned to regional growth goals
• Follow up relentlessly on inbound and marketing-generated leads to keep the top of the funnel healthy
• Track outreach activity, conversion, and pipeline contribution against clear targets

Sales Support & Deal Execution

• Support the regional sales team and the Head of EMEA on day-to-day commercial activity — preparing materials, tracking follow-ups, and keeping deals moving toward close
• Help prepare proposals, quotes, and customer-facing presentations for the German markets
• Keep CRM records and pipeline data accurate and up to date
• Coordinate logistics for customer meetings, demos, and regional sales activity

Existing Customers & Partner Support

• Support relationships with existing EMEA customers, surfacing renewal and expansion signals and helping the sales team act on them
• Coordinate joint activity with regional partners and keep those relationships running smoothly

Marketing Support

• Support regional marketing efforts — events, campaigns, and localized content for the German markets
• Help coordinate RetailNext's presence at regional trade shows and customer events
• Feed on-the-ground insight back to the marketing team on what resonates in-region

What We're Looking For

Required

• Some experience in a sales, business development, or commercial role — early-career welcome, but you should be excited about a sales career
• Comfortable and confident with outbound outreach: cold calls, emails, and talking to prospects and customers
• Strong organizational skills and attention to detail — you keep deals and follow-ups on track
• Excellent written and verbal communication
• Based in Germany with the right to work in-region; local language fluency strongly preferred
• Proactive, self-directed working style suited to a remote role

What We Offer

• Get in early on RetailNext's EMEA growth — a high-visibility commercial seat working directly with regional sales leadership
• A clear path into a quota-carrying sales role for ambitious early-career commercial talent
• Broad exposure across the full commercial cycle: outbound, deal support, existing-customer growth, partner enablement, and marketing
• Monthly Recharge Day
• Holiday Exchange Program
• Best Self Benefit Program
• Medical Insurance
• Work from Anywhere up to 90 days