Staff Platform Engineer
What you need
- 8+ yrs DevOps/SRE/Platform engineering, Staff/Lead experience
- Production Kubernetes at scale expertise
- Strong AWS expertise (EC2, VPC, EKS, RDS, IAM, networking)
- Observability stacks (OTel, Grafana, Telegraf, Influx)
- Infrastructure-as-code (Terraform, Ansible) and CI/CD (Jenkins)
What you'll do
- Own reliability, scalability, performance of production infrastructure on AWS/GCP/Kubernetes
- Design and evolve observability stack (metrics, logs, traces, SLIs/SLOs)
- Lead incident management: on-call, blameless postmortems, reduce MTTA/MTTR
- Architect and operate Kubernetes clusters at scale (upgrades, autoscaling, cost optimization)
- Drive infrastructure-as-code (Terraform, Ansible) and own CI/CD pipeline design
What You'll Do
Own end-to-end reliability, scalability, and performance of Hevo's production infrastructure on AWS, GCP and Kubernetes
Design and evolve our observability stack — metrics, logs, traces, alerting, SLIs/SLOs, and error budgets
Lead incident management: on-call rotations, blameless postmortems, and systematically reducing MTTA/MTTR
Drive infrastructure-as-code practices (Terraform, Ansible) and own CI/CD pipeline design
Architect and operate Kubernetes clusters at scale — upgrades, autoscaling, cost optimization, multi-tenant workloads
Own network architecture and security posture for cloud infrastructure (VPCs, load balancers, service mesh, zero-trust networking)
Partner with product engineering teams to embed reliability and operational excellence into the software lifecycle
Mentor and uplevel other platform engineers; set technical direction and engineering best practices
Own capacity planning and cost optimization for cloud infrastructure
What We're Looking For — Must-Haves
8+ years in DevOps, SRE, or Platform engineering roles, including meaningful time operating at Staff/Lead level
Deep, hands-on expertise running production Kubernetes at scale
Strong AWS expertise (EC2, VPC, EKS, RDS, IAM, networking, security groups)
Proven track record building observability stacks (OTel, Grafana, Telegraf, Influx or similar)
Strong scripting/automation skills (Python, Go, or Bash)
Infrastructure-as-code experience (Terraform, Ansible)
CI/CD pipeline design and ownership (Jenkins or similar)
Solid networking fundamentals — TCP/IP, DNS, load balancing, VPNs, service mesh
Experience owning on-call/incident management and driving a strong postmortem culture
Excellent communication skills — able to influence engineering decisions across teams without direct authority
Nice to Have
Experience with multi-region or multi-cloud architectures
Familiarity with cost optimization / FinOps practices
Exposure to compliance-driven environments (SOC 2, GDPR)
Prior experience at a SaaS or data infrastructure company
About Hevo
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About Hevo Data
Hevo is an Automated Unified Data Platform that helps companies understand their users and customers better. Using Hevo, companies can build a 360-degree view of their customers by combining data from multiple disparate data sources and applications including sales CRM, advertising channels, marketing tech, financial system software, and customer support products. Data and information stored in these applications are often siloed, and it's difficult for companies to get a complete view of their customers and business metrics. Hevo solves this problem for its customers.
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